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Soft Aspects of quality management, an integral part of Business Psychology

Posted: 27/01/09



Date and time:

27th January 2009 at 6.00 pm

Venue:

New Board Room, London Metropolitan University , Old Castle St. , Aldgate East,  London E1 7NT

Description:

The presentation reflects the perspective of a business practitioner with extensive experience as a functional specialist across several business functions - quality management (CMM, ISO, Internal audit), supply chain, manufacturing, operations project and human resource management - combined with the subsequent experience as a coach, and business psychologist.

The presentation offers an integrative perspective, combining Quality, HRM and Business Psychology, and highlighting how these specialist areas focus in fact on the same aspects of both people and quality management, in the organisational context.

The overview touches upon several aspects - organisational intelligence, knowledge management, change and intercultural management and total quality management, with particular reference to policies and strategies for managing people, quality and organisational sustainability.

Advocating an increased focus on the “soft” aspects of quality, as a key to success in the 21st Century, the presentation will explore how utilising business psychology services can be used as a way of harnessing “hearts and minds” to translate human potential into organisational success.

Adina Tarry is a Business Psychologist and Accredited Coach. Since 2001, based in London and following an international career, she has delivered to ‘people in business’ Coaching, Psychometric Assessments, Talent and Change Management and Strategic HR, spanning IT, telecommunicatiosn, pharmaceutical and fashion industries. Her particular expertise is in delivering solutions in cross-cultural environments.  Adina is also an Associate Lecturer in HR Management Strategy & Consulting, and Business Psychology subjects.

It is expected that the presentation will last 45 minutes followed by approximately 40 minutes of Q&A.