Sheila Lord
Sheila is the Founder and Director of BMR Health and Wellbeing.
Sheila supports Senior Leaders, Health and Safety and HR professionals to develop systemic and measurable mental health programmes aligned to ISO 45003 to prevent psychological harm and promote flourishing.
Having spent 30 years working in Supply Chain, Quality Management and Operations Sheila applies her knowledge of QMS frameworks, Lean and Kaizen approaches to implement systemic Mental Health programs that demonstrate a measurable ROI.
“Workplace wellbeing strategies need to go beyond traditional approaches of fruit bowls, yoga, and MHFA (Mental Health First Aid) training alone. You can’t magic away employee stress by focusing on “fixing” the employees. They are not the problem. The root cause is often the workplace environment or work design and is often very simple to identify and address with the right approach.”
In this session, I will explain why it is essential that the organizations take a systemic approach when it comes to workplace wellbeing and look at the tools and approaches, they can use to identify the risk factors and hazards in the workplace so that they can start to work on reducing workplace stressors, improve workplace culture and increase productivity. In recent years we have seen a shift in workplace wellbeing back to the individual and less on an organisational approach. To do workplace mental health well approaches need to be systemic, preventative and focused not just on the individual and triaging sick (stressed) employees but also on the organisational interventions and systems of work.
We will look at the ISO 45003 standard and tools that are available to support the adoption of the standard in a simple and easy to use way.
The session will also cover:
- The statutory legal requirements for workplace mental health in the UK
- The consequences for businesses that fail to meet these requirements.
- The size of the problem and the ongoing impact of Covid-19
- The importance of genuine leadership commitment
By the end of this session participants will:
- Have an understanding of how ISO 45003 can support an integrated model of workplace mental health
- Recognise that individual approaches to workplace mental health are not effective when not supported by an organisational framework
- Understand that workplace mental health is a continuous improvement process that needs to be embedded into the organisations leadership, culture and working practices as is any other process of Quality Control
- Recognise the difference between an engagement survey and a risk assessment.
- Understand that wellbeing can and should be quantified and measured
