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The Civil Service Solution

The Civil Service is one of the UK’s largest employers. Following a Civil-Service-wide consultation, the Government Recruitment Service identified the need to design a completely bespoke item banked multimedia assessment to be available across the entire Civil Service. And, due to the complexity of the scoring, accessibility and technological requirements, an entirely new online assessment architecture needed to be developed.

This is the story of the courageous Business Psychologists who took on this significant challenge, with tight deadlines, and ultimately helped not only improve Civil Service recruitment but also save taxpayers’ money.

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