“Many companies hire for entry-level positions based on IQ, then promote people based on EQ. You need to have a brilliant IQ to be a good engineer, but to be a Leader of engineers, your EQ matters more than your IQ,” reflected Victor Cheng, a Strategy consultant who began his career with McKinsey & Company.
Indeed, many companies see the potential value of developing the Emotional Intelligence of their employees, but do not necessarily have the means to do so. In this case study we learn from a Business Psychology Consultancy who created a smartphone app to address this organisational opportunity efficiently and effectively.