Brian Woodhead, former Customer Services Director, London Underground Ben Renshaw, Leadership Consultant Jess Fraser, Arup Kathryn de Kort, Arup The presentation began with a rather disconcerting but powerful reflection on the mindsets of the presenters: they were each asked to indicate what kind of day…
Charlotte Angus – Personal Profile
How would you describe what you do?
The foundation of my work is to help leaders develop their ability to lead well. The ripple effect of benefits created when leaders find and start to embody their leadership ‘style fit’ is magical.
What was your first role as a business psychology practitioner?
I have only just started to consider myself as a business psychology practitioner, but that journey started the day I met my induction trainer for a temporary role in a call centre. I was a reluctant employee; I had planned to work with horses but a couple of accidents put an end to that dream – and this role would pay the bills whilst I recovered and came with a new life plan. In the space of 4 weeks, I became connected to the brand, fascinated by how the organisation worked and willing and able to provide a great service to customers. I felt like I had been given a gift, not just to be able to do the job, but to want to and enjoy it. I knew I wanted to do that for others, and 10 months later started my first position in L&D.
What has been your greatest role or achievement so far?
I think most people would look at my life and assume my greatest achievement was stepping into self-employment, in reality I saw it as an obvious next step, and I probably approached it a little too casually. So, the greatest work achievement has been keeping that going for 8 years! However, the role I am most proud of is Aunty!
What has been your biggest challenge as a business psychology practitioner?
I love Brené Brown’s definition of authenticity, and I see that as integral to my role, and something I am always working on. https://brenebrown.com/wp-content/uploads/2013/09/Authenticity_download-1.pdf
Which advice has helped you the most?
‘Breathe’. First whispered to me during a difficult meeting where my stress-levels were rising, but now my go to when I feel my thinking is stuck, be it stress related, tiredness, lacking ideas and inspiration – a few breaths help me move forward positively.
If not business psychology, what would you love to do?
I have a list! Travel writer, work with horses and run a pub are probably my top 3
How do you spend your spare time?
Travelling abroad used to be at the top of that list. I love being outdoors so walking and talking with friends up and down the UK, followed up with some nice food/wine, so that is where I spend most my time.
Who do you most admire, and why?
My siblings, they have both followed completely different paths from the lives they envisaged at 21 and I have always been impressed with the motivation and determination that has led them to where they are today.
What, for you, does the future of business psychology look like?
Perfectly imperfect. That is the wonderfulness of people, and I feel very blessed that I have an opportunity work within that sphere.
You have just recently joined the ABP, what aspects of membership are you looking forward to?
Hearing fresh voices and perspectives that expand and challenge my thinking, it is great to join a community of people who feel passionately about
Music Choice of the Day:
Mr Blue Sky, ELO, guaranteed to make me smile and sing along