Having spent more than 20 years working in HR, L&D and Organisational Psychology with household names such as Philips, Sony, Marsh and Discovery Communication. Mark specialises in Change and Performance Improvement with specific expertise in enabling teams and organisations facing financial pressure, restructures, mergers or expanding into new markets. Mark’s expertise has been called upon to work with organisations around the world, facilitating outcome driven team transformation, leveraging vulnerability and trust to foster sustained change amongst teams in turmoil or transition.
In recent months, the professional landscape has changed beyond recognition. Gone are the micro-moments of connection in the office, the mini-communications, quick questions and the brief coffees that fostered connection and fuelled commitment.
With the rise of remote working, engagement needs to be reimagined. Different work circumstances require different ways of thinking, ways of being, ways of responding, ways of engaging our staff and teams. Changed circumstances, call for changed approaches. More than ever we are required to have hard, tough, uncomfortable conversations. Our willingness to face and embrace these discomforts is the foundation upon which good teams thrive and organisations flourish.
Vulnerability, trust and transparency, empowerment and psychological safety provide the foundation upon which engagement is fostered. This talk explores the empirical and practical links between vulnerability and engagement, to the benefit, wellbeing and inclusive nature of the organisation.