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Recruiting the Future Workforce

Millennials (those born between about 1980 and 2000) are forecast to comprise of the global workforce by 2025. Companies including Ernst & Young and Accenture had reported before 2020 that Millennials made up over two thirds of their entire employee…

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Whole Person Hiring

Co-op Group in the UK can trace its roots to the co-operative consumer societies established by the Rochdale Pioneers. The Co-operative Insurance Company was launched in 1867 to provide fire insurance for co-operative societies. Now, as part of the Co-op…

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The Civil Service Solution

The Civil Service is one of the UK’s largest employers. Following a Civil-Service-wide consultation, the Government Recruitment Service identified the need to design a completely bespoke item banked multimedia assessment to be available across the entire Civil Service. And, due…

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The ‘Good Doctor’ Formula

The Psychologists’ challenge concerned the future of UK health services. Non-academic attributes, such as integrity and empathy, are essential to quality patient care; but had not been addressed in selection to medical careers. Adding critical behavioural elements into the Clinical…

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Story-Based Assessment

Barclays ‘helps people achieve their ambitions, in the right way.’ This purpose was central to the development of a new immersive recruitment process for their Graduate and Internship programmes. The Bank’s ambition was to provide a unique and educational experience…

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Selecting for the Future

Allen & Overy (A&O) is a leading international law firm comprising over 5,500 people in 44 offices across 31 countries. Like all law firms, they are confronted with the realities of how the practice of law is changing. For example,…

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Securing Every Journey

Airport security is something many travellers may take for granted, but it takes significant work behind the scenes to ensure it. Few travellers are even aware that half of an airport’s workforce may be Security Officers. London serves as the…

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Ranking Potential

The Rank Group PLC (Rank) is the UK's largest multi-channel casino operator, operating in a market with constantly changing consumer spending habits presenting unpredictable opportunities and challenges. They approached Business Psychologists to help them implement an objective and robust methodology…

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Psychology for Psychologists

Telephone interviews are a useful screening tool widely used in assessment, but they can be costly to organise and administer. Automated video interviews are an effective way to reduce administrative burden, but typically sacrifice the ability to tailor questions to…

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Life Saving Assessment

Few workers deal with life and death situations as much as those in the Fire Service; these are truly high-stakes jobs. This makes the application of Business Psychology, to address behavioural risks and optimise performance, especially valuable here. The forward-thinking…

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