The Rank Group PLC (Rank) is the UK's largest multi-channel casino operator, operating in a market with constantly changing consumer spending habits presenting unpredictable opportunities and challenges. They approached Business Psychologists to help them implement an objective and robust methodology…
Telephone interviews are a useful screening tool widely used in assessment, but they can be costly to organise and administer. Automated video interviews are an effective way to reduce administrative burden, but typically sacrifice the ability to tailor questions to…
Few workers deal with life and death situations as much as those in the Fire Service; these are truly high-stakes jobs. This makes the application of Business Psychology, to address behavioural risks and optimise performance, especially valuable here. The forward-thinking…
In the UK, the National Careers Service (NCS) provides information, advice and guidance to help individuals make decisions on learning, training and work opportunities. The service offers confidential, helpful and impartial advice, supported by qualified Careers Advisers. Their audience are…
Many organisations that have operations in multiple countries may prefer to use a unified assessment approach. But many assessments have been designed in a country or region, without taking a significant level of diversity into account. What does it take…
Health Education England (HEE) aims to deliver a responsive pharmacy workforce in the UK, equipped with the skills to deliver a clinical service across all care settings, and adapted to new ways of working. This supports the NHS’s plan to…
The retail sector is one of the UK’s largest employers, it is fast-paced and has unique challenges. Consumer needs constantly evolve. Retail failures get a lot of negative attention (e.g. nationwide store closures by Toys R Us, Maplin and BHS).…
Maintaining rigour in any scientific endeavour, while pursuing innovation, can be challenging. There is a requirement to evidence the effectiveness of an approach, which can limit opportunities to benefit from new approaches. The answer to this dilemma lies in evidence-…
Nationwide Building Society elected to bring their previously outsourced executive selection process in-house, in line with their focus on increasing efficiency. They created an ‘Enterprise Leadership’ assessment solution, using psychometric assessment, for senior executive recruitment. The approach was designed to…
A well-established FMCG business, with over a century of successful operations, attributed much of their success to their great people, in great teams within their great place to work. So, attracting talent was not hard. But ensuring their selection process…